Privacy Policy

Last Updated: January 2026

1. Introduction

CamraGo LLC ("Kamvo," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application ("App").

2. Information We Collect

Account Information: Name, email address, phone number, profile photo, and password when you create an account.

Identity Verification (Shooters): Government-issued ID and selfie for identity verification, processed by Stripe Identity. We do not store your ID documents directly.

Payment Information: Payment card details are collected and processed by Stripe. We store only the last 4 digits and card type for display purposes.

Location Data: Real-time GPS location when Shooters are online and available for jobs, and when Clients are booking or tracking a session. This enables our matching and tracking features.

Communications: In-app text messages between Clients and Shooters are stored for customer support, safety, and dispute resolution purposes. Media files (photos/videos) are automatically deleted after 24 hours.

Usage Data: Information about how you use the App, including session history, ratings, and interactions.

Device Information: Device type, operating system, and push notification tokens.

3. How We Use Your Information

We use your information to:

• Provide and improve our services
• Match Clients with nearby Shooters
• Process payments and payouts
• Enable real-time tracking during sessions
• Send push notifications about bookings and messages
• Provide customer support
• Ensure platform safety and enforce our Terms
• Comply with legal obligations

4. Information Sharing

We share your information only as follows:

With Other Users: Clients see Shooter name, photo, and real-time location during active bookings. Shooters see Client name, photo, and session location.

Service Providers: We use third-party services including Stripe (payments), Supabase (database), Mapbox (maps), and Expo (push notifications). These providers have their own privacy policies.

Legal Requirements: We may disclose information if required by law, court order, or government request, or to protect the rights, safety, or property of CamraGo LLC or others.

We do not sell your personal information to third parties.

5. Location Data

Location tracking is essential to Kamvo's service. Shooters' locations are broadcast while they are online and available. Clients' locations are used for booking and session tracking. Location data is not shared outside of active booking contexts.

You can stop location sharing by going offline (Shooters) or closing the App (Clients). However, this will prevent you from using core features.

6. Photos and Videos (Content)

Session Content: Photos and videos created during Kamvo sessions are transferred directly between Shooters and Clients via AirDrop or in-app chat. Kamvo does not store, process, or have access to Content created during sessions on our servers.

In-App Chat Media: Media files shared through the in-app chat are temporarily stored to enable delivery. These files are automatically deleted after 24 hours. Save any files you need before then.

Content Ownership: All Content belongs to the Client. Shooters must delete Content from their devices upon Client request. See our Terms of Service for full details on content ownership and deletion policies.

7. Data Retention

We retain your account information as long as your account is active. Booking history and messages are retained for 3 years for legal and support purposes. You may request deletion of your account and associated data at any time.

8. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your account and personal information
• Object to or restrict certain processing
• Data portability

To exercise these rights, contact us at support@kamvo.app.

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information (we do not sell personal information).

To submit a CCPA request, contact support@kamvo.app with the subject line "CCPA Request."

11. Children's Privacy

Kamvo is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If we learn we have collected such information, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via the App or email. Your continued use after changes constitutes acceptance.

13. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

CamraGo LLC
Email: support@kamvo.app

14. Analytics and Tracking

We collect anonymized usage data to improve our service, including app opens, feature usage, and session metrics. This data is used for internal analytics and does not identify you personally. We do not use third-party advertising trackers.

15. Push Notifications

We send push notifications for booking requests, job offers, messages, and important account updates. You can manage notification preferences in your device settings. Disabling notifications may impact your ability to receive time-sensitive booking information.

16. International Data Transfers

Your information may be transferred to and processed in the United States where our servers are located. By using Kamvo, you consent to this transfer. We ensure appropriate safeguards are in place to protect your data.

17. Account Deletion

You may delete your account at any time through the App settings. Upon deletion, we will remove your personal information within 30 days, except where we are required to retain certain data for legal, tax, or dispute resolution purposes.

18. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.